Service Design - Making Things Work For People

A session by Roman Schoeneboom
UX Design Systems Lead, Credit Suisse

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About this session

40 minutes webinar followed by 20 minutes of Q&A. Open to 100 participants.

Introduction to Service Design. The talk will cover: - What Service Design is - Service Desing in business - Frontstage vs. Backstage - Customer centricity and challenging assumptions - Importance of research - Design maturity - Q&A

Roman Schoeneboom is inviting you to a scheduled Zoom meeting.

Topic: Service Design - Making Things Work For People Time: Apr 24, 2020 01:00 PM Zurich

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Meeting ID: 827 977 6578

Roman Schoeneboom

MSc Entrepreneurship, Design and Innovation MA Service Design BA Media Design Certified LEGO Serious Play Facilitator IBM Enterprise Design Thinking Practitioner Degreed Level 6 on Leadership

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