40 minutes webinar followed by 20 minutes of Q&A. Open to 100 participants.
Introduction to Service Design. The talk will cover: - What Service Design is - Service Desing in business - Frontstage vs. Backstage - Customer centricity and challenging assumptions - Importance of research - Design maturity - Q&A
Roman Schoeneboom is inviting you to a scheduled Zoom meeting.
Topic: Service Design - Making Things Work For People Time: Apr 24, 2020 01:00 PM Zurich
Join Zoom Meeting https://us02web.zoom.us/j/8279776578
Meeting ID: 827 977 6578